Configure FREELUCY

Learn how to configure FREELUCY for your ServiceNow instance.

Users can start creating relationships between ServiceNow objects and tables after installing FREELUCY.
FREELUCY accesses CIs from tables. The tables available are based on those in the Suggested Relationship.

Relationships between the current CI class and other classes(tables) must be in Suggested Relationships for that table to appear in FREELUCY. If you require access to any additional tables, all you need to do is create a Suggested Relationships record and add appropriate Application Cross Scope Privilege over that table for FREELUCY.

ServiceNow admins can also control the relationships users can create, edit, and delete.

The following documents explain FREELUCY's configuration options in more detail.