Configure FREELUCY

Learn how to configure FREELUCY for your ServiceNow instance.

Required configurations

Before you start using FREELUCY, you must complete the required configurations. These ensure the application is set up correctly so you can delete relationships and allow non-Admin users access.

  1. Enable relationship deletion - Modify your cmdb_rel_ci table or execute an Update Set to grant apps permission to delete relationships.
  2. Grant access controls rights - Set up different access rights for users in your organization.

Additional configurations

  1. Manage Suggested Relationships - if you need to adjust which tables are available in the FREELUCY Browser and/or the relationship types available in FREELUCY.
  2. Manage cross-scope privileges - if FREELUCY can’t access results from specific tables in the Browser, you should check Cross Scope Privileges.